{"id":3829,"date":"2023-08-09T18:01:04","date_gmt":"2023-08-09T22:01:04","guid":{"rendered":"https:\/\/www.indigoconsulting.ca\/?p=3829"},"modified":"2024-01-31T18:22:24","modified_gmt":"2024-01-31T23:22:24","slug":"the-state-of-iam-program-management-in-2023","status":"publish","type":"post","link":"https:\/\/www.indigoconsulting.ca\/fr\/blog\/the-state-of-iam-program-management-in-2023\/","title":{"rendered":"The state of IAM program management in 2023"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"3829\" class=\"elementor elementor-3829\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7e09750b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7e09750b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-71a723fa\" data-id=\"71a723fa\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-62aad444 elementor-widget elementor-widget-text-editor\" data-id=\"62aad444\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Identity and Access Management (IAM) is a framework of policies and technologies focusing on enhancing how organizations manage user identities. We\u2019ve seen IAM grow and evolve in recent years, and it certainly hasn\u2019t stood still in 2023.<\/span><\/p><p><img fetchpriority=\"high\" decoding=\"async\" class=\"wp-image-3831 alignright\" src=\"https:\/\/www.indigoconsulting.ca\/wp-content\/uploads\/2023\/07\/technology-software-programming-develop-idea-peopl-2021-09-04-02-15-36-utc-300x200.jpg\" alt=\"\" width=\"552\" height=\"368\" srcset=\"https:\/\/www.indigoconsulting.ca\/wp-content\/uploads\/2023\/07\/technology-software-programming-develop-idea-peopl-2021-09-04-02-15-36-utc-300x200.jpg 300w, https:\/\/www.indigoconsulting.ca\/wp-content\/uploads\/2023\/07\/technology-software-programming-develop-idea-peopl-2021-09-04-02-15-36-utc-1024x683.jpg 1024w, https:\/\/www.indigoconsulting.ca\/wp-content\/uploads\/2023\/07\/technology-software-programming-develop-idea-peopl-2021-09-04-02-15-36-utc-768x512.jpg 768w, https:\/\/www.indigoconsulting.ca\/wp-content\/uploads\/2023\/07\/technology-software-programming-develop-idea-peopl-2021-09-04-02-15-36-utc-370x247.jpg 370w, https:\/\/www.indigoconsulting.ca\/wp-content\/uploads\/2023\/07\/technology-software-programming-develop-idea-peopl-2021-09-04-02-15-36-utc-690x460.jpg 690w, https:\/\/www.indigoconsulting.ca\/wp-content\/uploads\/2023\/07\/technology-software-programming-develop-idea-peopl-2021-09-04-02-15-36-utc-1536x1024.jpg 1536w, https:\/\/www.indigoconsulting.ca\/wp-content\/uploads\/2023\/07\/technology-software-programming-develop-idea-peopl-2021-09-04-02-15-36-utc-2048x1365.jpg 2048w\" sizes=\"(max-width: 552px) 100vw, 552px\" \/><\/p><p><span style=\"font-weight: 400;\">Cybersecurity and compliance have never been more critical, and advancements in adjacent technologies increase the necessity for a re-imagined approach to security.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">However, there are still significant challenges facing IAM that need to be addressed and overcome for any organization wishing to establish or evolve an effective IAM program. Improperly implementing IAM can create entirely new problems rather than becoming a positive change.<\/span><\/p><p><span style=\"font-weight: 400;\">So what\u2019s the current state of IAM in 2023? Keep reading to learn about adoption, core technologies, changing security approaches, and challenges that must be addressed.<\/span><\/p><h4><span style=\"color: #00577d;\"><b><span style=\"color: #00577d;\"><strong>Adoption is Rapidly Growing<\/strong><\/span><\/b><\/span><\/h4><p><span style=\"font-weight: 400;\">The adoption of IAM technologies and policies is not showing any signs of slowing down. It\u2019s projected that the <\/span><a href=\"https:\/\/www.fortunebusinessinsights.com\/industry-reports\/identity-and-access-management-market-100373\"><span style=\"font-weight: 400;\">global IAM market size will reach US$34.52 billion by 2028<\/span><\/a><span style=\"font-weight: 400;\">, a substantial increase from $13.41 billion in 2021.<\/span><\/p><p><span style=\"font-weight: 400;\">What\u2019s driving adoption? The same study highlights two key driving factors:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Growing security concerns and the need to improve security postures.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Increasing awareness of regulatory compliance, including new regulations potentially on the horizon.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">When properly implemented, IAM can bolster a company\u2019s cybersecurity, stay compliant, and streamline compliant reporting, all while increasing the productivity of both IT teams and end-users.<\/span><\/p><p><span style=\"font-weight: 400;\">It\u2019s also crucial to <\/span><a href=\"https:\/\/www.indigoconsulting.ca\/fr\/iam-vs-ciam-what-are-they-and-how-are-they-different\/\"><span style=\"font-weight: 400;\">highlight that we focus on IAM<\/span><\/a><span style=\"font-weight: 400;\"> rather than Customer Identity and Access Management (CIAM). These two frameworks take similar approaches and use many of the same technologies but are still distinct.<\/span><\/p><p><img decoding=\"async\" class=\"wp-image-3830 size-large aligncenter\" src=\"https:\/\/www.indigoconsulting.ca\/wp-content\/uploads\/2023\/07\/Blog-Graphic-1200-\u00d7-627-px-1-1024x535.png\" alt=\"\" width=\"800\" height=\"418\" srcset=\"https:\/\/www.indigoconsulting.ca\/wp-content\/uploads\/2023\/07\/Blog-Graphic-1200-\u00d7-627-px-1-1024x535.png 1024w, https:\/\/www.indigoconsulting.ca\/wp-content\/uploads\/2023\/07\/Blog-Graphic-1200-\u00d7-627-px-1-300x157.png 300w, https:\/\/www.indigoconsulting.ca\/wp-content\/uploads\/2023\/07\/Blog-Graphic-1200-\u00d7-627-px-1-768x401.png 768w, https:\/\/www.indigoconsulting.ca\/wp-content\/uploads\/2023\/07\/Blog-Graphic-1200-\u00d7-627-px-1-370x193.png 370w, https:\/\/www.indigoconsulting.ca\/wp-content\/uploads\/2023\/07\/Blog-Graphic-1200-\u00d7-627-px-1-770x402.png 770w, https:\/\/www.indigoconsulting.ca\/wp-content\/uploads\/2023\/07\/Blog-Graphic-1200-\u00d7-627-px-1.png 1200w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p><h4><span style=\"color: #00577d;\"><b><strong>The Average IAM Maturity Score Remains Low<\/strong><\/b><\/span><\/h4><p><span style=\"font-weight: 400;\">So if we take a step back and look broadly at IAM programs, how are they being developed, implemented, and improved?<\/span><\/p><p><span style=\"font-weight: 400;\">Unfortunately, a Gartner report indicates the average IAM program maturity score is at 2.4 out of a maximum of 5 points. This figure includes a comprehensive breakdown of objectives, activities working towards those objectives, and the inherent maturity of both.<\/span><\/p><p><span style=\"font-weight: 400;\">For example, Objective 2 is \u2018Manage the Function of IAM,\u2019 worth two or more points. The activities working towards this objective include low-maturity tasks like developing vision and strategy alongside medium-maturity objectives such as budget planning.<\/span><\/p><p><span style=\"font-weight: 400;\">It\u2019s a complex scoring system developed by Gartner for the report \u2014 and the overall takeaway is that most organizations do not have fully mature programs. This is reflected by identified flaws and lackluster implementation. Let\u2019s look more at the problems dropping this score.<\/span><\/p><p><strong>IAM Program Strategies Still Have Significant Flaws<\/strong><\/p><p><span style=\"font-weight: 400;\">What are the core flaws in how organizations are developing, implementing, and growing IAM programs? Some of the most common flaws are:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Failing to fully understand the role identity plays in the overall process<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Not understanding the expanding scope of IAM<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Unclear ownership over associated risks<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lack of adaptability<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Not able to communicate enablement value to stakeholders<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Implementations are tactically focused, leaving features unused<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Many of these issues stem from a single core mistake \u2014 putting a project manager in charge of the IAM initiative, rather than someone with specific expertise in the framework.<\/span><\/p><p><span style=\"font-weight: 400;\">An experienced project manager certainly can take on a wide range of initiatives, but embracing IAM is a unique, comprehensive, and overarching process that requires expertise to be done properly.<\/span><\/p><h4><span style=\"color: #00577d;\"><b><strong>Trends and Technologies Are Driving the Need for Better IAM Program Management<\/strong><\/b><\/span><\/h4><p><span style=\"font-weight: 400;\">If we look over the past few decades, identity management and access management aren\u2019t anything new.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">However, the escalating complexity of the modern technology landscape has necessitated maturing how we manage identities. Some of the trends and technologies that have changed the landscape include:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Remote work<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cloud adoption<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Zero trust adoption<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Machine identities<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Workforce, customers, business partners<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">You can see how each of these factors have changed how a company\u2019s IT systems need to be secured \u2014 it\u2019s not a clear perimeter that can be protected anymore.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">At the same time, machine identities and external users need more and more access to an organization\u2019s data, which must also be managed (although typically falling under CIAM).<\/span><\/p><p><span style=\"font-weight: 400;\">It\u2019s also clear other technologies are creating new risks, such as generative AI and advanced machine learning algorithms.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">How will these recent advancements affect the security and compliance landscape? It remains to be seen, but striving for better control over how identities and their access levels are managed will set the stage for what\u2019s next.<\/span><\/p><h4>\u00a0<\/h4><h4>\u00a0<\/h4><h4><span style=\"color: #00577d;\"><b><strong>The AI Craze Has Hit Cybersecurity<\/strong><\/b><\/span><\/h4><p><span style=\"font-weight: 400;\">You don\u2019t have to look far to see the latest buzz in AI. It\u2019s safe to say everyone\u2019s heard about ChatGPT by now.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Well, it shouldn\u2019t come as a surprise that AI and Large Language Models (LMMs) continue to generate buzz in cybersecurity communities.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">This topic remains a significant inflection point, particularly when it comes to using LMMs to simplify some of the more complex aspects of the IAM sphere. For example, companies are looking into how they can leverage LMMs to automatically generate or convert authentication and authorization rules at scale.<\/span><\/p><p><span style=\"font-weight: 400;\">When done correctly, this has significant potential to automate a lot of the tedious parts of policy creation \u2014 giving companies a repeatable blueprint for creating new policies, onboarding users, and other manual tasks.<\/span><\/p><h4>\u00a0<\/h4><h4><span style=\"color: #00577d;\"><b><strong>AuthZ Continues to Mature<\/strong><\/b><\/span><\/h4><p><span style=\"font-weight: 400;\">It\u2019s no secret authorization plays a pivotal role in the IAM equation. No one will argue that. The challenge has been finding a way to make authorization more user-friendly without impacting security.<\/span><\/p><p><span style=\"font-weight: 400;\">And yet, there\u2019s good news on the horizon as AuthZ continues to reach a place of maturity within IAM. In fact, there are now multiple vendors offering solutions using a variety of standards like XACML, REGO, Zanzibar, ALFRA, or some other open standard.<\/span><\/p><p><span style=\"font-weight: 400;\">It\u2019s clear businesses are pushing to adopt AuthZ. However, challenges still remain in finding ways to combine and implement fine grained access control with attribute-based access control. Doing this successfully not only requires having the right recipe, but working with a deployment partner that understands how to make AuthZ work for a specific organization.<\/span><\/p><p><span style=\"font-weight: 400;\">The good news? Indigo Consulting is already helping our clients overcome this exact challenge.<\/span><\/p><h4><span style=\"color: #00577d;\"><strong>Cybersecurity and Compliance Make Mature IAM Critical<\/strong><\/span><\/h4><p><span style=\"font-weight: 400;\">It\u2019s no secret that cyber attacks have been on the rise, with data compromises and impacted individuals reaching an <\/span><a href=\"https:\/\/www.statista.com\/statistics\/273550\/data-breaches-recorded-in-the-united-states-by-number-of-breaches-and-records-exposed\/#:~:text=Cyber%20crime%3A%20number%20of%20compromises,individuals%20in%20U.S.%202005%2D2022&amp;text=In%202022%2C%20the%20number%20of,breaches%2C%20leakage%2C%20and%20exposure.\"><span style=\"font-weight: 400;\">all-time high in 2021 with 1862 cases<\/span><\/a><span style=\"font-weight: 400;\">, which was only slightly reduced to 1802 in 2022. Additionally, Gartner estimates that <\/span><a href=\"https:\/\/www.gartner.com\/smarterwithgartner\/gartner-top-security-and-risk-trends-for-2021\"><span style=\"font-weight: 400;\">40% of security breaches involve credential misuse<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p><p><span style=\"font-weight: 400;\">The result: mature IAM programs are now business critical. A mature program allows organizations of any size to improve its security posture, become or remain compliant, and ultimately prevent the possibility of costly data breaches and fines.<\/span><\/p><p><strong>A Shift From the \u201cFortress\u201d View of Security is Required<\/strong><\/p><p><span style=\"font-weight: 400;\">Legacy methods of cybersecurity had focused on security on the perimeter, which some call the \u2018fortress view.\u2019 It\u2019s easy to see why this became the standard \u2014 in the past, employees worked within the office almost exclusively, there were no cloud-based platforms intertwined with operations, and external parties required minimal access to information.<\/span><\/p><p><span style=\"font-weight: 400;\">Now, each of those elements of the \u2018fortress view\u2019 are firmly in the past. So if we can\u2019t rely on defending the perimeter, what do we defend? The answer is identities.<\/span><\/p><p><span style=\"font-weight: 400;\">Identify-first security is a complex and necessary shift in how an organization\u2019s security is managed. We can simplify things by looking to the high-level overview known as the Three C\u2019s Approach:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Consistent: <\/b><span style=\"font-weight: 400;\">Human and non-human identities are authenticated consistently as they move through IT systems, from the initial connection to completing the task. Fortunately, SSO is able to handle much or all of this authentication, so the user experience isn\u2019t significantly affected (and may even be improved).<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Context aware: <\/b><span style=\"font-weight: 400;\">When do users typically connect to company systems? Where do they connect from? What type of connection do they use? What devices and operating systems are generally used? What do they do when connected to IT assets? All of these questions provide context about the given user, and if an oddity is identified even with the right credentials, the user can be disconnected, or an alert can be sent to IT.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Continuous: <\/b><span style=\"font-weight: 400;\">Both of the above processes are ongoing. Contextual awareness evolves as users may change habits, devices, or patterns, while authentication to specific IT systems is continuously monitored.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">You can likely see how changing from the perimeter defense perspective to the identity-first perspective is not an easy task without even diving into the specific technologies and policies.<\/span><\/p><p><span style=\"font-weight: 400;\">Additionally, it\u2019s estimated that <\/span><a href=\"https:\/\/venturebeat.com\/security\/4-key-trends-from-the-gartner-iam-summit-2023\/\"><span style=\"font-weight: 400;\">70% of identity-first security strategies will fail by 2026<\/span><\/a><span style=\"font-weight: 400;\"> unless organizations adopt context-based access policies that are continuous and consistent. There\u2019s simply no middle ground between focusing on identities while hanging on to outdated perspectives of security.<\/span><\/p><h4>\u00a0<\/h4><h4><span style=\"color: #00577d;\"><strong>Creating Future-Ready IAM Program Management<\/strong><\/span><\/h4><p><span style=\"font-weight: 400;\">Successfully deploying an effective IAM program allows you to <\/span><a href=\"https:\/\/www.indigoconsulting.ca\/fr\/why-passwords-are-on-the-way-out\/\"><span style=\"font-weight: 400;\">shift to passwordless<\/span><\/a><span style=\"font-weight: 400;\">, prepare for zero trust architecture, and employ advanced authentication methods to mitigate the potential damage of a breach.<\/span><\/p><p><span style=\"font-weight: 400;\">Developing and deploying an effective, future-ready IAM program is no small undertaking. Let\u2019s explore a few high-level, overarching recommendations to establish and maintain your IAM program:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Consider your IAM program business critical, with a strong emphasis on processes and people regardless of business size.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Keep stakeholders informed about the benefits and impact of IAM, including minimizing risk, increasing compliance, and enhancing productivity through a better user experience.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Review specific use cases to have a strong understanding of where to begin and where to first apply identity-first security.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Once deployed, continually evaluate and mature your IAM program to enhance all related capabilities.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">It\u2019s crucial to have the right people in place across the organization with clear ownership and accountability for specific elements of the program, including established lines of communication.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Creating a robust IAM program won\u2019t be a quick project, but it will create profound benefits in the near term and well into the future.<\/span><\/p><h4><span style=\"color: #00577d;\"><strong>Build Effective IAM Program Management with Indigo Consulting<\/strong><\/span><\/h4><p><span style=\"font-weight: 400;\">We\u2019ve explored how IAM is increasingly critical yet generally lacking across the board. It can be challenging to have the right people in place with the necessary experience and expertise in IAM to develop and safely deploy your program.<\/span><\/p><p><span style=\"font-weight: 400;\">Developing and implementing an ineffective program can invite new risks, harm productivity, and generally fail to achieve stated objectives.<\/span><\/p><p><span style=\"font-weight: 400;\">That\u2019s why it\u2019s vital to have the right experts on your team to use the right technologies, create effective policies, and carefully roll out the program to truly realize the potential benefits. One of the best ways to accomplish this is to work with an experienced IAM consulting firm.<\/span><\/p><p><span style=\"font-weight: 400;\">Indigo Consulting is an industry leader in helping organizations of all sizes understand their needs, find the right solutions, and implement a comprehensive IAM program. Is it time to deploy or mature your IAM program? <\/span><a href=\"https:\/\/www.indigoconsulting.ca\/fr\/contact\/\"><span style=\"font-weight: 400;\">Contact us today to talk to an IAM expert<\/span><\/a><span style=\"font-weight: 400;\"> to learn more.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-898f9dc elementor-align-left elementor-invisible elementor-widget elementor-widget-button\" data-id=\"898f9dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.indigoconsulting.ca\/fr\/careers\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">WORK AT INDIGO<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Identity and Access Management (IAM) is a framework of policies and technologies focusing on enhancing how organizations manage user identities. We\u2019ve seen IAM grow and evolve in recent years, and it certainly hasn\u2019t stood still in 2023. Cybersecurity and compliance have never been more critical, and advancements in adjacent technologies increase the necessity for a [&hellip;]<\/p>\n","protected":false},"author":21,"featured_media":3831,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[117],"tags":[],"class_list":["post-3829","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.8 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>The State of IAM Program Management in 2023 | Indigo Insights<\/title>\n<meta name=\"description\" content=\"IAM program management is increasingly critical, and adoption is rapidly increasing. 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